How long does it take for my package to arrive?
We ship from Houston, Texas and orders will be processed and shipped the following business day after payment is received. Please see below for our carrier's transit times.
- UPS Ground will take 1-5 business days.
- USPS Priority Mail will take approximately 2-3 business days.(Priority Mail is NOT a guaranteed time sensitive shipping service. Delivery times are an estimation by USPS
- USPS Priority Mail International will take approximately 10-14 business days.
LostGolfBalls.com Free Ground Shipping Over $99 (US Domestic Ground only)
Free Ground Shipping within the continental U.S over $99.
Not Applicable for orders outside the 48 states
We are not responsible for any duties, tariffs or fees imposed (if any) by your government or local tax or customs agency.
Shipping to a PO Box, Alaska, Hawaii, APO, Puerto Rico and Canada will all be shipped by USPS Priority Mail.
Items will be shipped the next business day after payment is received. If you order on Monday your package will leave our facility on Tuesday.
Time in transit does not include actual day the item leaves our facility.All address changes after the order has been completed will subject to a carrier fee charge of $11.00. Please call our customer service rep at 866.639.4819.
Customer Service/Return Policy
At LostGolfBalls.com we strive for 100% customer satisfaction. When your order arrives, open the box and check that the correct golf balls in the correct quality have been received. If there is an issue that exists at the time of opening the package please send us an email at email@example.com or feel free to call us at 866.639.4819.
To insure that we expedite any issues efficiently and effectively we have a no questions asked 30 Day Contact Return/Exchange policy. If you are returning your order, please let us know and we will send you a return label for your convenience. Please return items in same condition as received, with original packing slip enclosed. At this time there is no restocking fee for return orders. A refund will be credited back to the Credit Card or PayPal account used to make original purchase.