Fast Free shipping on orders over $69.00

Frequently Asked Questions

Shipping
Do you have free shipping?

Yes! We offer free shipping on orders over $99 for the continental U.S. and 10 Canadian provinces before shipping and taxes.

How much is shipping?

For the continental U.S. and 10 Canadian provinces, we have a $9.99 flat rate standard shipping. For international orders, the shipping rate will be calculated during checkout.

When will my order ship?

For U.S. and international orders, we ship the next business day after payment. Ex: If you placed your order on a Friday it will be shipped out on the following Monday.

Most continental U.S. orders placed before 12pm CST during the business week will ship same day.

For Canadian orders, we ship once a week on Wednesday.

For more information on our transit times, please visit our Shipping Policy.

Where are you located?

We are located in Sugar Land, TX just southwest of Houston.

Products/Pricing
What quantities do you sell in?

We sell golf balls by the dozen or in a 48 or 96 bucket.

How do you grade your golf balls?

We grade and sort our golf balls into four different qualities: Mint (5A), Mint No Logo (Refinished), Near Mint (4A), and Good (3A). Please visit our Grading Scale for more details.

Why do your prices change?

Since we sell a used product, our prices are largely dictated by our inventory.

Are your prices in USD or CDN?

Our prices are in USD. For orders shipping to Canada, we charge GST tax.

What is the difference between refinished and recycled?

A recycled golf ball is one that we simply wash, clean and sort for sale.

A refinished, or refurbished, golf ball is one that we send to a factory that has been manufacturing golf balls for over 80 years in the U.S. to recondition the appearance. During this modern process, the golf ball is repainted and receives a new clearcoat to ensure a durable product and look just like new. A refinished golf ball will have no player markings or logos from previous players and will perform like new without any depreciation in performance.

Where do you get your golf balls?

We work with many premium golf courses across the country to retrieve lost golf balls. Some of these courses include PGA Tour sites.

We also buy golf balls from people who have collected thousands and need to get rid of them. If you’re local in the Houston, TX area, you can contact us about selling golf balls if you have at least 1,000 golf balls. Otherwise, the minimum to sell golf balls to us is 5,000.

Are your golf balls lake balls or waterlogged?

With today’s technology, balls are manufactured with solid cores and it is very difficult for a golf ball to get waterlogged. Prior to 2000, a golf ball’s core was wound with rubber bands, and sometimes even a liquid core surrounded by rubber, which enabled a golf ball to become waterlogged.

With our monthly retrieval programs with top golf courses, you never have to worry about our recycled golf balls! If you have any concerns, check out our independent testing results on shot distance of our used balls versus new as well as our many satisfied customer and press reviews.

Return Policy
If I'm unsatisfied with the products I received, what are my options?

We apologize if you should ever receive an order and not be fully satisfied. We have a 30 Day no questions asked return policy with the following options:

  • Return for a full refund or store credit
  • Return to exchange for an item of the same or lesser value
  • Return for replacements


For more information, please visit our Return Policy.

Please note, any product you return must be unused and in the same condition you received it.