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Unsatisfied with your purchase? We have a 30-day return policy.

Thank you for shopping at LostGolfBalls.com! If you are not entirely satisfied with your purchase, we are here to help.

Returns

  • Upon receiving your purchase and inspecting it, if you are unsatisfied, please let us know. You have 30 calendar days from the date you receive your purchase to notify us that you would like to return any or all items you received.
  • To be eligible for a return, any product you return must be unused and in the same condition you received it.
  • Buyer will incur return shipping charges unless item(s) being returned are damaged or incorrect.
  • Once your return shipment has been received, we will inspect it and notify you. When your return is approved, we will proceed, at your request, with sending replacements, exchanging for products of lesser or same value, issuing store credit, or processing a refund.

Refunds

  • If your return has been approved and you wish to receive a refund, we will initiate a refund to your original method of payment.
  • You will receive the credit within a few days, depending on your card issuer’s policies.

Return/Exchange Form

To notify us that you wish to return your purchase, please fill out the Return/Exchange form below, email us at customerservice@lostgolfballs.com, or call us at 866-639-4819. Please contact us if you have any questions or concerns regarding our return/refund policy.

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